Frequently asked questions:

Do you offer additional entertainment options?

There is free wireless internet and each living room and bedroom has access to Smart TV streaming applications including: YoutubeTV, Netflix, and Hulu. The audio in the living areas is also connected to Sonos for your enjoyment. The vast outdoor area features a pool and spa (heated upon request), 4 loungers with umbrella, a cabana daybed perfect for lounging, a BBQ grill, a gas fire table with beautiful custom seating, and plenty of places to enjoy the beautiful Palm Springs weather.

Where should I park during my stay?

There is a three car garage with an EV plugin and level 2 charger and a full-sized fridge for food and beverage overflow. There is also ample room for additional parking in the circular driveway.

Do you provide any additional toiletries?

All linens, bath towels, pool towels, and hair dryers are provided, so there is no need to pack your own.

What is your policy for damages?

We understand that accidents happen! Should you break something, please let us know immediately. If it's minor, we usually won't charge. If it's a larger item, e.g. the TV screen, the repair/replacement costs will be assessed at the end of your stay.There are several candles used as decor throughout the home. However, no candles can be burned at any time. If any candles are burned or removed, charges will apply. Please be aware many sunscreens and make-up products stain white towels. Avoid using white towels after application of sunscreen or make-up products. Please use the black towels and washcloths provided instead.

What are the guidelines for the pool located on the property?

Our pool is strictly for lounging. Please no diving or jumping , the depth of the pool is only 5 feet at its deepest point.

Is the property in a residential location? If so, are there additional measures that should be recognized?

We are located in a residential community. Please respect the neighbors' privacy. Between the hours of 10pm and 8am, noise should be kept to a minimum.

What are the times for checking in and out of the property?

Check-in for Bel Air Palms is after 4pm. Checkout is at 10am on the final day of your stay.

Is smoking permitted?

No, smoking is not permitted. This is a smoke-free home, including all outside areas. No smoking of any substance is allowed, including vaping. Smoking in/on the property will result in a loss of deposit.

What is the maximum number of guests that are allowed to sleep at your property?

We welcome up to 6 invited guests.

Does the primary renter need to meet a minimum age requirement?

Yes, the primary renter needs to meet a minimum age requirement of 21.

Are events allowed?

No, events are not allowed.

Are pets allowed ?

No, pets are not allowed.

Are children allowed?

Yes, we welcome children of all ages.

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